This Cookie Policy explains how OTPOCKET ("we," "our," or "us") uses cookies and similar tracking technologies on our website and services. This policy complies with GDPR, ePrivacy Directive, and other applicable privacy laws.
1. What Are Cookies?
1.1 Definition
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.
1.2 Types of Cookies
We use several types of cookies:
- Essential Cookies: Necessary for basic website functionality
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
2. Cookies We Use
2.1 Essential Cookies
These cookies are necessary for our website to function properly:
| Cookie Name | Purpose | Duration | Type |
|---|
| session_id | Maintain user session | Session | Essential |
| csrf_token | Security protection | Session | Essential |
| auth_token | User authentication | 30 days | Essential |
2.2 Performance Cookies
These cookies help us understand website performance:
| Cookie Name | Purpose | Duration | Type |
|---|
| _ga | Google Analytics - distinguish users | 2 years | Performance |
| _ga_* | Google Analytics - session state | 2 years | Performance |
| _gid | Google Analytics - distinguish users | 24 hours | Performance |
2.3 Functional Cookies
These cookies remember your preferences:
| Cookie Name | Purpose | Duration | Type |
|---|
| theme_preference | Remember dark/light mode | 1 year | Functional |
| language_preference | Remember language choice | 1 year | Functional |
| cookie_consent | Remember cookie preferences | 1 year | Functional |
3. Third-Party Cookies
3.1 Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website, including:
- Pages visited and time spent on each page
- How you arrived at our website
- Your approximate geographic location (country/region level)
- Device and browser information
3.2 Payment Processing
Our payment processors may set cookies to ensure secure transactions:
- Stripe: Payment processing and fraud prevention
- PayPal: Payment processing and account management
- Other payment providers: As needed for transaction security
4. Cookie Consent Management
4.1 Consent Requirements
We comply with GDPR and ePrivacy Directive requirements for cookie consent:
- Essential Cookies: No consent required (necessary for service)
- Performance Cookies: Consent required (can be declined)
- Functional Cookies: Consent required (can be declined)
- Marketing Cookies: Explicit consent required
4.2 Consent Withdrawal
You can withdraw your consent at any time by:
- Using our cookie preference center
- Clearing your browser cookies
- Contacting us at support@otpocket.app
- Using browser settings to block cookies
5. Managing Your Cookie Preferences
5.1 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
5.2 Our Cookie Preference Center
You can manage your cookie preferences through our website:
- Click the "Cookie Settings" button in our cookie banner
- Toggle individual cookie categories on/off
- Save your preferences for future visits
- View detailed information about each cookie type
6. Impact of Disabling Cookies
6.1 Essential Cookies
Disabling essential cookies will prevent our website from functioning properly:
- You may not be able to log in to your account
- Some features may not work correctly
- Security features may be compromised
- Your session may not be maintained
6.2 Non-Essential Cookies
Disabling non-essential cookies will affect:
- Personalized experience and preferences
- Analytics and performance monitoring
- Marketing and advertising relevance
- Some third-party integrations
7. Data Retention
7.1 Cookie Duration
Cookies are retained for different periods based on their purpose:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until expiration date or manual deletion
- Essential Cookies: Typically 30 days to 1 year
- Analytics Cookies: Up to 2 years
- Marketing Cookies: Up to 1 year
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through:
- Email notification to registered users
- Prominent notice on our website
- Updated "Last Updated" date on this page
- Cookie consent banner for new cookies
9. Contact Information
If you have questions about our use of cookies, please contact us:
- Support: support@otpocket.app
Effective Date: October 2025
Last Updated: October 2025
Compliance: GDPR, ePrivacy Directive, CCPA, PDPA Philippines